Installed base management Archives - Entytle
Installed base management
The Executive Visibility Gap: Why Industrial OEM Leaders Can’t See Their Installed Base
What Is the Executive Visibility Gap in Manufacturing? Most industrial OEMs have real-time visibility into their sales pipeline—but almost none into their installed base. This “Executive Visibility Gap” has become one of the most overlooked challenges in modern manufacturing. Leaders can track every opportunity, forecast, and quarterly target, yet remain blind to what’s happening across
6 PackExpo 2025 Observations That Define the Future of Manufacturing
Something felt different at PackExpo 2025. The energy was there demos running, conversations flowing but underneath the optimism, a pattern kept emerging in conversations with OEM leaders across the show floor. As Entytle’s CEO Vivek Joshi noted in his own reflections from PackExpo, the tone this year was noticeably pragmatic. The industrial slowdown has hit
Is your ERP/CRM implementation jeopardizing your digital initiatives?
After years of not investing in their ERP systems, OEMs spent much of 2020 and 2021 embarking on major upgrades, or replacement projects to modernize their core systems with over 26% of prospects and customers telling us that they are in the midst of a multi-year upgrade cycle. After years of not ERP underinvestment, 2020-2022 have
The case for a Chief Installed Base Officer
A couple of weeks ago I posted what I thought was a provocative article suggesting that the Aftermarket a.k.a Installed Base is too important to leave in the hands of the Aftermarket team. It turns out that it wasn’t such a controversial point of view, with most of the respondents agreeing with me! My point