Blogs

Is your ERP/CRM implementation jeopardizing your digital initiatives?

After years of not investing in their ERP systems, OEMs spent much of 2020 and 2021 embarking on major upgrades, or replacement projects to modernize their core systems with over 26% of prospects and customers telling us that they are in the midst of a multi-year upgrade cycle. After years of not ERP underinvestment, 2020-2022 have [...]

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Dispatch from Field Service Palm Springs 2022

Our observations on the trends impacting Industrial OEMs We just spent a few days in Palm Springs participating in the Field Service event. It was nice to hit the event circuit once again post the pandemic. We met many Industrial manufacturers up close and had a chance to get a sense of market sentiment and

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Top Industrial email tips that are bound to work

Let’s start by talking about some general statistics about email marketing in the B2B space. According to Statista, the number of people that check their emails daily is more than 4 billion now and this number is expected to rise to 4.6 billion till 2021. Every day more than 330 billion emails are received and

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How can Industrials use Installed Base data to boost revenue growth?

Installed Base Selling is the ability of an OEM to drive revenue across their existing customer base to sell aftermarket products & services, upgrades, modifications, and new equipment. Almost 90% of an OEM’s internal team’s workflows are tied to the installed base creating an abundance of opportunities. These teams take on a variety of roles

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Supply Chain, Inflation, & Labor Shortages stalling your growth?

Pricing is a critical lever that can have an immediate impact. Is your supply chain disrupted? Are you losing customers? Are you experiencing labor shortages? Is revenue and profit below 2019 levels? Is inflation causing cost increases? In conversations with multiple manufacturing executives, the answer is a resounding ‘yes’ across the board. While there is

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Supply Chain, Inflation, & Labor Shortages stalling your growth?

Supply Chain, Inflation, & Labor Shortages stalling your growth? Read More »

Are BI tools a match for Installed Base Platform?

“By visualizing information, we turn it into a landscape that you can explore with your eyes. A sort of information map. And when you’re lost in information, an information map is kind of useful.” – David McCandless. In today’s world there is a vast amount of data and information, and with a lot of data

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