Blogs - Entytle

The case for a Chief Installed Base Officer

Vivek Joshi
June 24, 2021

A couple of weeks ago I posted what I thought was a provocative article suggesting that the Aftermarket a.k.a Installed Base is too important to leave in the hands of the Aftermarket team. It turns out that it wasn’t such a controversial point of view, with most of the respondents

What Does Maslow’s Hierarchy of Needs have to do with Industrial OEMs, Digitization of Customer Experience & Installed Base?

Vivek Joshi
June 16, 2021

TL;DR Maslow’s hierarchy of needs is a good framework for understanding how companies think Providing “food shelter water” is critical before satisfying higher levels of needs The high visibility projects of digitization (IoT, Servitization, sophisticated eCommerce, etc) are definitely in the upper tier of needs.

The Aftermarket is too important to be left to Aftermarketers

Vivek Joshi
June 11, 2021

I know, I know…this sounds like clickbait. Maybe it was if it made you read this post, so hear me out. After 25+ years of being in and around the Industrial OEM world, I had been reluctant to acknowledge what executives and others have told me for years: Aftermarket is

4 Best Practices to Drive Double-Digit OEM Growth in 2022

Vivek Joshi
June 3, 2021

After years of focusing on supply chain and operational initiatives, OEMs are now turning their sights to aftermarket growth. This shift is a welcome change as tending to existing customers’ needs is critical for a healthy growth strategy for any company.

Installed Base Management Solution: Build vs Buy – Part 3/3

Dilipkumar Jadhav
May 28, 2021

We are back with the 3rd installment of the 3 part “Build vs. Buy” series focused on Installed Base Management solution.

Driving Sales Force Effectiveness

Amay Jhaveri
May 25, 2021

As Sales Leaders prepare to receive their new targets, understanding what “levers you can pull” as areas of focus are key to hitting this target.

The one thing that can save your IIoT initiative

Vivek Joshi
May 19, 2021

Quick Takeaways: While IIoT is gaining momentum, only a small fraction of the world’s Installed Base is connected and monitored remotely.

Navigating the Evolving Industrial Aftermarket: Current Trends and Potential Solutions

Roy Chikballapur
July 14, 2023

Since June, I have been working at Entytle heading up the company’s Customer Success practice.

Unlocking Efficiency: Clearing Slow-moving and Obsolete Inventory with Entytle

Nikhil Dudhawat
July 5, 2023

Slow-moving and Obsolete inventory (SMO) is one of the crucial challenges to tackle in almost every OEM perhaps due to its common causes.

Digital Transformation of Aftermarket for Industrial OEMs

Lalit Bhatt
July 4, 2023

In today’s rapidly evolving digital landscape, businesses across industries are striving to embrace digital transformation to stay competitive.

The Risks of Neglecting Order Desk Digitalization in the Aftermarket

Preetesh Menkar
June 30, 2023

Are you still counting on manual processes for your order desk for the aftermarket? Have you ever considered the risks associated with neglecting digitalization in this crucial domain?