Blogs - Entytle

BLOGS

Best practices and strategic insights from the OEM industry experts.

Cost of DIY Installed Base Selling Solution – $12 Million and Counting

Lalit Bhatt
December 21, 2023

This is an adaptation of many stories that we have seen in real life. Names and numbers are fictional and any resemblance is purely coincidental. It’s a rather warm day, unusually warm for the time of the year. Andy, CEO of MoonSun Enterprises, a $2B machine tool conglomerate, peers at...

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Revolutionizing Industrial Aftermarket: The Power of Predictive Maintenance for Industrial OEMs

Shashank Parab
December 20, 2023

As one of the decision-makers of an Industrial Original Equipment Manufacturer (OEM) facility, you understand that every minute counts. Downtime is not just an inconvenience – it is a costly nightmare. What if your machines give you a heads-up before throwing a wrench in your finely-tuned operation? Sounds too good...

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Installed Base Intelligence is invaluable for OEMs in the aftermarket to substitute for Tribal Knowledge

Sahil Monga
December 20, 2023

Installed Base Intelligence plays an important role for Original Equipment Manufacturers (OEMs) operating in the aftermarket. A significant observation has been the heavy reliance on a few senior Subject Matter Experts (SMEs) who are on the verge of retiring. While these experts possess invaluable knowledge, their departure could create bottlenecks...

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Your prospects’ dilemma – How do they make a case when there’s no viable competitor?

Vivek Joshi
December 19, 2023

I was confronted by an interesting situation this past week. We are in a buying cycle with a prospect. He is building the business case to take us to the capex approval committee, and one question stumping him is: “Who is a valid commercial alternative to Entytle?” This is a...

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Strategies for Effectively Handling End User Transitions for Your Industrial Equipment

Sahil Monga
December 12, 2023

Over the past few years, I’ve done many consulting engagements with OEMs to integrate their data from various source systems. One recurrent challenge that consistently arises is identifying the right end users for specific Industrial equipment. Several scenarios could lead to changes in the end user of Industrial equipment or...

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Focusing on the few at the expense of the many

Vivek Joshi
December 11, 2023

It is accepted wisdom that only a small portion of an Original Equipment Manufacturer’s installed base accounts for a large percentage of aftermarket sales or profit or growth or whatever else your favorite metric may be. It’s the famed Pareto principle or 80/20 rule at work!! Companies large and...

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Identifying Segmentation Criteria for Customer Segmentation in the Aftermarket Industry

Sahil Monga
December 8, 2023

Customer segmentation is a crucial strategy in the aftermarket industry, where businesses provide support, maintenance, and replacement parts for equipment and machinery that customers have already purchased. Effectively segmenting customers based on their installed base data allows companies to offer more customer-aligned aftermarket services, optimize inventory management, and enhance customer...

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Transform Pre-Visit Planning with IB HealthCheck for Industrial OEMs

Nikhil Dudhawat
May 31, 2024

Growth-oriented industrial OEMs rely on field service automation to drive efficiency and accuracy in asset management. As a field service technician, you know that effective pre-visit planning can make or break your day. Imagine starting your day with a complete, up-to-date view of your installed base, with all the necessary...

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Optimizing Service Contract Renewals with Entytle and Salesforce

Shruti Mangave
May 22, 2024

Efficient management of service contract renewals is crucial for maximizing revenue and enhancing customer satisfaction. Integrating Entytle with Salesforce provides a robust solution, leveraging predictive analytics and automation to streamline this critical process. This blog explores how this integration can optimize service contract renewals, bringing about significant efficiency gains and...

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Enhance Field Service Automation with IB HealthCheck

Nikhil Dudhawat
May 21, 2024

Growth-oriented industrial OEMs rely on Field Service Automation (FSM) to drive efficiency and accuracy in asset management. However, traditional methods of asset assessment can be cumbersome, slow, and fraught with errors. Enter Entytle’s IB HealthCheck, a tool designed to transform how field visits are conducted. For this blog, we will...

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Optimizing Equipment Maintenance with Entytle’s Service BOM

Riyona Mukherjee
May 17, 2024

This use case blog explores the practical application of the Service Bill of Materials (SBOM) in addressing these challenges, showcasing its benefits and tangible results. Imagine within a semiconductor fab (Industrial OEM), maintaining complex machinery with high precision requirements and strict cleanliness standards poses formidable obstacles. Our protagonist, Alex, faces...

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