# Sushana Taunk

## [Unifying Data, Driving Results: How Entytle’s Customer Portal Transforms the OEM Landscape](/content/entytle-customer-portal/ "Unifying Data, Driving Results: How Entytle’s Customer Portal Transforms the OEM Landscape"/index.html)

In a world where customer expectations are evolving rapidly, Industrial OEMs are faced with the challenge of meeting these expectations while streamlining their...

## [Unified Business Unit : Simplifying Aftermarket Growth](/content/unified-business-unit-simplifying-aftermarket-growth/ "Unified Business Unit : Simplifying Aftermarket Growth"/index.html)

When I visit a doctor for a checkup and complain about a stomach ache, and the attending physician collects my blood sample, surprisingly, I do not question the...

## [How we got to an NPS of 60 in a pandemic year](/content/how-we-got-to-an-nps-of-60-in-a-pandemic-year/ "How we got to an NPS of 60 in a pandemic year"/index.html)

Not so long ago, our VP of Product- Amay Jhaveri, had written a blog titled- 10 tips that helped our B2B SaaS product score a 60+ NPS in the midst of a pandemic....

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## Installed Base   Intelligence Platform