Nikhil Dudhawat Archives - Page 2 of 8 - Entytle
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Nikhil Dudhawat
[Manufacturing CRM Isn’t Built for the Industrial Aftermarket](/content/manufacturing-crm-industrial-aftermarket-servicenow-study/ "Manufacturing CRM Isn’t Built for the Industrial Aftermarket"/index.html)
A new study commissioned by ServiceNow reveals what aftermarket leaders have known for years – the enterprise software stack is failing manufacturers where...
[The 30–60% Installed Base Revenue Opportunity is sitting untouched](/content/installed-base-revenue-opportunity-missing/ "The 30–60% Installed Base Revenue Opportunity is sitting untouched"/index.html)
Every equipment OEM has two businesses. The one it actively manages – new equipment sales – and the one it mostly ignores: the...
[Installed Base Visibility: Where Is Your Equipment, Really?](/content/installed-base-visibility-sold-to-data/ "Installed Base Visibility: Where Is Your Equipment, Really?"/index.html)
If you look at your ERP right now, I can almost guarantee what you’ll find: a list of thousands of “Sold-To” addresses. You see the name of the...
[2026 Aftermarket Priorities: What Industrial OEM Leaders Told Us [Download PDF]](/content/aftermarket-priorities-2026-report/ "2026 Aftermarket Priorities: What Industrial OEM Leaders Told Us [Download PDF]"/index.html)
Aftermarket is no longer a “nice-to-have” profit center. It is the engine of value creation for industrial OEMs – and in 2026, that engine is under real...
[The AI Churn Index: Spotting High-Risk customers before they buy from the competition](/content/ai-churn-index-spot-high-risk-customers/ "The AI Churn Index: Spotting High-Risk customers before they buy from the competition"/index.html)
For Industrial Original Equipment Manufacturers (OEMs), the installed base is the definitive engine of profitability. The equipment already deployed in the field...
[The CRM Paradox: Why Your New ERP/CRM Fails to Deliver a True Installed Base View](/content/crm-paradox-missing-installed-base-view/ "The CRM Paradox: Why Your New ERP/CRM Fails to Deliver a True Installed Base View"/index.html)
You have invested substantially in modernizing your core enterprise systems. Whether it’s a multi-million-dollar ERP overhaul or the global rollout of a new...