Sam Klaidman Archives - Entytle
Sam Klaidman
[A Recall That Built Trust with Our Most Demanding Customers](/content/proactive-recall-that-built-trust/ "A Recall That Built Trust with Our Most Demanding Customers"/index.html)
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late...
[Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis](/content/b2b-oem-poor-consumer-data-management/ "Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis"/index.html)
Consider a stark reality unearthed within the automotive sector: over 3.2 million recalled cars and vans remained non-rectified between 2018 and 2023. This is not...